In your mind, has this organization distinguished itself from its competitors on any particular service quality dimension?

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In your mind, has this organization distinguished itself from its competitors on any particular service quality dimension?

Describe the services provided by a firm your do business with (e.g., bank, doctor or favorite restaurant) on each of the dimensions.  which are : Reliability: Delivering on promises,Responsiveness: Being willing to help, Assurance: Inspiring trust  and confidence, Empathy: Treating customers as individuals, and Tangibles: Representing the service physically.  In your mind, has this organization distinguished itself from its competitors on any particular service quality dimension?

In your mind, has this organization distinguished itself from its competitors on any particular service quality dimension?

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In your mind, has this organization distinguished itself from its competitors on any particular service quality dimension?

In your mind, has this organization distinguished itself from its competitors on any particular service quality dimension?

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