Write a paper of 700-1,050 words that discusses the important aspects of case management.
Address the following in your paper:
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- The importance of building rapport with the client
- Why your attitude and demeanor as a case manager is essential in building rapport and trust
- The importance of obtaining complete and accurate information about the client in the initial client interview to include client history and current crisis
- Major principles of motivational interviewing that can be used in the initial client interview
- Why it is necessary to maintain accurate documentation
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