1- Introduce the HC QM Manual by referencing the QM gurus, state the purpose and importance of the HC QM Manual 2- Explain briefly what may be the challenges and opportunities in the purpose. 3- Provide a general systems model graphic (inputs, conversion process, outputs). For the general systems model you may wish to provide an example from your real-world or a vision of your real world. where wellness or stability was restored. Other students have included reduction or elimination of medical errors, patient satisfaction, and/or cost containment. For the HC QM Manual you may wish to provide a balanced scorecard graphic example.
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